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Healthcare · Custom Software Development

Scalable SaaS Platform for a US Healthcare Provider

Replaced legacy patient management workflows with a HIPAA-aware SaaS platform.

Reduced patient onboarding time by 62%.

Client

US-based multi-clinic healthcare provider

Challenge

Their legacy desktop tooling slowed clinical staff and couldn't support new telehealth workflows. The team needed a modern, secure web platform without disrupting in-clinic operations.

Our solution

We built a multi-tenant SaaS platform with role-based access, audit logs, and HIPAA-aware infrastructure on AWS. Deployment ran in parallel with the legacy system until clinical staff fully migrated.

Features delivered

  • Patient onboarding and intake forms
  • Provider scheduling and telehealth integration
  • Audit logs and role-based access control
  • Reporting dashboards for clinic operations

Impact

  • Patient onboarding time down 62%
  • Cut administrative effort per visit by 30%
  • Zero downtime cutover from legacy system
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